At Sarizza, we’re committed to products of great integrity furniture made with uncompromising quality and care. In a world prone to disposal, the durability of our products only makes sense–for all of us and for our environment. Sarizza warrants its merchandise to be free of defects in both construction materials and workmanship from the date of delivery for the number of years noted below when used in a residential (non-commercial) setting.
If you ever have any problems with one of our pieces, please let us do the right thing. Contact us
EXCLUSIONS
The warranty does not cover damage due to normal wear and tear, accidents, misuse, natural disasters, or improper care and storage. Please refer to the Care Guide for details on how to properly care for your product and make them last a lifetime.
Most of our pieces are handmade and unique. The little details are a big reminder that a real person created something special just for you.
For example, our tabletops are made from hardwoods and hand finish, showcasing beautiful, organic variations, irregular distresses, sporadic oxidations, color fluctuations, etc. These are normal characteristics that will not affect the performance of your piece and are not considered quality defects.
WARRANTY DEFINITION
This Sarizza Warranty is non transferable and applies to all indoor furniture that is used in a residential (non-commercial) setting only and is void if the furniture is used in what is considered to be a non-household setting, or is misused, handled improperly, reupholstered, or repaired by any
resource other than Sarizza or its partners. Proper care and use are essential to preserving your rights under this warranty. View our Furniture Care section.
WARRANTY SERVICE
Sarizza will repair or provide reasonably equivalent furniture as a replacement due to any product defects. Sarizza cannot guarantee that you will receive the same piece in case of replacement. If your piece is no longer available, a comparable piece of equal or higher value and similar style will
be substituted.
Proof of purchase is required to receive warranty service. If any item is repaired or replaced under this Warranty, it will be covered only for the remainder of the original warranty period.
WARRANTY LIMITATIONS
Limited Warranty does not cover damage due to normal wear and tear, accidents, misuse, natural disasters, or improper care and storage. Most Sarizza pieces are handcrafted from natural materials. Their beauty is in their natural variations, irregular distresses, sporadic oxidations, color
fluctuations, etc. These are normal characteristics that will not affect the performance of your piece and are not covered by the Warranty.
INDOOR UPHOLSTERY (not warranted for outdoor use)
| Product categorie |
Warranty Period |
Exclusion & Details |
|
Wooden frames for chairs and barstools |
5 | Sarizza warrants the frame against breakage due to defects in material. Warranty does not cover expansion, contraction, or effects of extreme high/low humidity. |
| Metal frames for chairs and barstools |
5 | Includes loose joints, weld deterioration and cracking. Warranty does not cover rusting or tarnishing of metal materials resulting from abrasive scratches. |
| Foam seats for chairs and barstools |
5 | Foam cores used in seat cushions and padding may soften and conform to the shape of the user as a result of normal use. This is not considered a manufacturing defect. Dents caused by prolonged pressure on the foam seats can be brought back to shape using steam. See Upholstery Care for more info. |
| Sawing & Fabric / Leather |
5 | Includes seam slippage and zipper closures. Excludes loss of resilience, loft, or crown. Does not cover damage due to normal wear and tear and inappropriate use. |
INDOOR FURNITURE (not warranted for outdoor use)
| Product categorie |
Warranty Period |
Exclusion & Details |
| Metal frames/bases for dining & coffee tables |
5 | Includes broken frames, loose joints, weld deterioration and cracking. Warranty does not cover rusting or tarnishing of metal materials resulting from abrasive scratches. |
| Wooden table/coffee tops |
5 | Sarizza warrants the frame against breakage due to defects in material. Warranty does not cover expansion, contraction, or effects of extreme high/low humidity. Natural wood may display small splits, knots, joint lines, or other organic features. These are normal characteristics and are not considered quality defects. Please view Table Top Care for best practices to minimise everyday wear and tear. |